CrediBalanceX Terms of Service

Welcome to CrediBalanceX (credibalancex.com). By accessing or using our platform, you agree to these Terms of Service. Our contact details are: 350 West Georgia Street, Vancouver, BC V6B 6B1, Canada. Phone: +14162604726. Business ID: 088960786.

1. Use of the Platform

CrediBalanceX provides tools for credit balance management and performance tracking. You agree to use our site in compliance with all applicable laws and policies.

2. User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

3. Digital Information Products

Our digital materials include guides, tutorials, and reports accessed online or via download.

4. Physical Goods

Items purchased through our store will be shipped to the address you provide during checkout.

5. Managed Service Subscriptions

Services may include personal consultations, data monitoring, and custom analysis delivered according to the schedule you select.

6. Refund Policy

6.1 Services

If you wish to request a refund for a managed service, please submit your request within 14 days of the service start date. We will reimburse any unused portion of the service. Custom or personalized services are final and cannot be refunded due to the tailored nature of the work. Upon request, we may transfer your service to another date or another individual at our discretion.

6.2 Digital Information Products

You may request a refund for digital materials within 7 days of purchase only if you have not downloaded or accessed the files. Once access is granted or materials are downloaded, no refunds can be issued.

6.3 Physical Goods

Requests for physical goods refunds must be made within 30 days of the shipping confirmation date. Items must be unused and in their original packaging. Please ship the item back to our address listed above. Once we receive and inspect the item, a refund will be processed via the original payment method within 10 days.

7. No Warranty

All services, products, and content are provided "as is" without any warranty, express or implied. We do not guarantee uninterrupted or error-free operation.

8. Limitation of Liability

CrediBalanceX will not be liable for any indirect damages arising from your use of the platform, even if notified of the possibility of such damages.

9. Governing Law

These Terms are governed by the laws of British Columbia, Canada. Any dispute shall be resolved exclusively in the courts of Vancouver.

10. Contact

If you have questions or wish to submit a refund request, please use our Contact Form or reach us at the address or phone number above.